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Explained everything very clearly. Friendly and professional and very knowledgeable
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He was fantastic-- Joe was so knowledgeable about the equipment. I was very impressed.
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Leon the dispatcher and Jonathan the technician were nothing short of exemplary across multiple calls and two visits. They are quick to respond and communicate clearly and helpfully. Jonathan explained all the details re: my HVAC diagnosis and repair and worked tirelessly to solve them on both visits. Everything ended with success and I'm enjoying a functioning HVAC system!
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Jonathan was incredibly thorough in diagnosing the issues with my HVAC and explaining how each of them impacts the functioning of the unit. He also detailed different approaches to solving the issues, leaving it open to me to decide steps to take and with whom. Great service and very personable. Will definitely work with Pros360 going forward.
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John was thorough, answered my questions, eased my anxiety about possible problem in the future.
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David has been checking my a/c-heating unit for many years and he is always prompt, professional, knowledgeable and appropriately friendly. Plus he is a Dodgers fan like I am!
Response from Pros 360:
Thank you for sharing your experience with our technician. You're review is greatly appreciated! Go Dodgers!
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Terrific company. David and John were very knowledgeable and professional and got in and out and fix the air conditioning in no time
Response from Pros 360:
Professionals is our way! We are so happy to hear about your experience. Thank you for the kind review and the recognition of our Technicians.
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Have met with David times at several locations. He is always courteous, professional and willing to explain the problem to be resolved.
Response from Pros 360:
Thank you for the employee recognition and the kind review! We are very fortunate to have kind, professional technicians.
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Response from Pros 360:
Thank you! We love hearing from our customers!
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Professional work from both office team and our tech David. Reliable, knowledgeable team. The best!
Response from Pros 360:
It warms our hearts to see when our efforts really show. Thank you for your kind review. We hope you have a Happy Holiday!!
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Very nice team and did a very good job (particularly love the post job cleaning!).
Response from Pros 360:
We are happy you chose us and we look forward to working with you plenty more in the future. Thank you for taking the time to write such a kind review!
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Leak check system repair leak advise coil in bad condition should be replaced clean evap and condenser coils
Diagnose system. Check mechanical and electrical components.
2nd visit of membership Renewal 2 visit per year
Check system come back for cleaning
Precision tune up and add refrigerant
Precision tune up two times a year Replace 2 10x24x1
Check system found defective compressor give estimates on replacement
Remove damper motor and haul away for proper disposal, install new motor and test for proper operation.
Disconnect zoning and test for operation
Check system found drain not working check and clear pump system operation at this time